Summary
Learn how to subscribe to the Redact Invoices add‑on, enable the redaction control in Creditor Settings, and apply good‑practice privacy steps for tenancy invoices.
This article covers:
About the Redact Invoices add‑on
Redact Invoices is a paid add-on that enables your agency to conceal sensitive information on tenancy invoices before sharing or exporting them. This feature is designed to help you take reasonable measures to protect personal information in accordance with the Australian Privacy Principles as outlined by the OAIC. By using redaction, you can minimise the risk of accidental disclosure when sharing documents with owners, tenants, or third parties.
Note: Redaction supports privacy compliance, but it does not replace your broader legal obligations under privacy law or any state tenancy requirements. For example, NSW has advanced proposals that emphasise safeguarding renters’ personal data. Consult your legal adviser for agency‑specific guidance.
Turn on the Redact Invoices add‑on
Use this section to subscribe to the add‑on in your plan.
In Invoice Automate > Go to: Settings > Invoice Plan > Add‑ons
Switch Redact Invoices to On
Review the billing notice
Notes:
The add‑on is billed at $100 ex-GST per month, in addition to your plan
Enabling the toggle indicates acceptance of Proptech Labs Terms and Conditions. Select the link to review the policy
Select Save
Enable redacted tenancy invoices in Creditor Settings
Subscribing to the add‑on makes the feature available. You still need to enable it where it is used.
In Invoice Automate > Go to: Settings > Creditor Settings
Turn on Enable redacted tenancy invoice
Select Save All to apply the setting
Enter the creditor (for example, Sydney Water)
Select the invoice type
Drag and drop a PDF invoice
To the right of the invoice, click Select Section
Block out the area of the invoice you want to hide (redact)
Select Add
The invoice area will be hidden from tenants for future invoices.