Skip to main content

How to Reset your Password on the Proptech Labs App

Updated over a month ago

STEP 1: To reset your password on the App, you must make sure that the password field is showing first. The password field appears only after adding an email to the email field.


STEP 2: Tap on 'Forgot password?' confirm that your email address is correct, then tap on 'Send'.


A notification will appear informing you that a 'Reset password email has been sent to you'​.


STEP 3: You will receive a reset password email with a link to reset your password.

When resetting your password, it must comply with our minimum password requirements. Your password must contain:

  • 8 characters long

  • Have one Symbol

  • Have one Capital Letter

  • Have one Number.

So an example would be: Example!23
​

Should you have any issues, please contact our Support Team by starting a Chat or Emailing us at im.helpdesk@proptechlabs.com


​

Did this answer your question?