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Manage deleted invoices using the recycle bin

Learn how to delete an invoice (or unwanted PDF) in Invoice Automate and send it to the recycle bin.

Summary

Learn how to delete an invoice (or unwanted PDF) in Invoice Automate and send it to the recycle bin.

This article covers:


About deleting invoices and the recycle bin

Deleting an invoice in Invoice Automate removes it from your dashboard and moves it to the recycle bin, where it can be recovered if needed. Deleted invoices remain in the Recycle Bin for 90 days, during which you can view, download, or restore them.

Note: The Recycle Bin provides a safety net if an invoice is deleted by mistake. The Recycle Bin list also records details like Deleted By and Date Deleted.


Delete an invoice

Use these steps when handling a duplicate invoice, if you've uploaded the wrong PDF, or if the document isn't an invoice (such as a newsletter).

  • In Invoice Automate > Open the invoice you want to remove

  • In the invoice view, select More (in the bottom right)

  • Select Delete invoice

  • Select Yes to confirm the deletion

The invoice is removed from the dashboard and moved to the recycle bin.

Tip: If you're deleting a duplicate, verify you're removing the incorrect version (e.g., wrong supplier invoice, wrong property, or wrong reference number) before confirming.


Open the recycle bin

To access the recycle bin:

  • Go to the Dashboard

  • Select Recycle bin (top‑right of the dashboard area)

You’ll see a list of deleted invoices (from the last 90 days), including columns such as:

  • Ref Number

  • Address

  • Amount

  • Due Date

  • Deleted By

  • Date Deleted

  • Invoice - View attachment

  • Action - Restore


Search for a deleted invoice in the recycle bin

The Recycle Bin includes a search control that can filter by Reference Number or Property Address.

  • Open the Recycle bin from the dashboard (top right)

  • In the search dropdown, select one of the following:

    • Reference Number

    • Property Address

  • Enter the reference number or property address into the text box that appears to the right

  • Press Enter

Tip: Use Reference Number when multiple properties share similar address formatting or when the invoice is known to have a unique reference.


View or download a deleted invoice

You can still access the original invoice PDF while it’s in the recycle bin.

  • Open the Recycle bin from the dashboard (top right)

  • Locate the invoice

  • In the Invoice column, select View attachment

  • View the PDF and download it using your browser/PDF viewer options


Restore a deleted invoice

Restoring the invoice returns it to your dashboard so it can be actioned again.

Restore a single invoice

  • Open the Recycle bin from the dashboard (top right)

  • Find the invoice you want to restore

  • Select Restore on the right (in the Action column)

Restore multiple invoices

  • Open the Recycle bin from the dashboard (top right)

  • Select the checkbox next to each invoice you want to restore

  • Select Restore (bottom‑right of the Recycle Bin window)

The restored invoices are placed back on your dashboard.

Note: If the invoice was deleted as a duplicate, restoring it may reintroduce the duplicate. Restore only if you’re sure it’s required.

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