Summary
Learn how to enable South Australia Water invoice capture in Invoice Automate so you can forward SA Water bill emails to your Invoice Automate inbox for automatic extraction.
This article covers:
About South Australia Water invoice capture
This setting lets Invoice Automate recognise South Australia Water bill emails that you forward to your Invoice Automate inbox. When a forwarded email matches the specified subject, Invoice Automate attempts to extract the invoice and create a draft for you to review and approve.
Why this matters - SA Water offers eBilling that delivers bills to your email inbox, which you can then forward to Invoice Automate for faster processing.
Before you begin
Set yourself up for a smooth configuration.
Confirm SA Water sends bills by email. SA Water supports eBilling to your inbox via mySAWater. If you currently receive paper bills, switch to eBilling first
Locate your Invoice Automate inbox address. Use the standard Invoice Automate inbound email address your agency was given during setup. If unsure, ask your administrator
Have a recent SA Water bill email handy. You will copy its exact subject into the required field
Permissions. You need access to Settings in Invoice Automate
Tip: Keep a sample SA Water bill email in a safe place. If SA Water changes its subject format later, you can update the setting quickly.
Turn on SA Water invoice capture
In Invoice Automate > Go to: Settings
Select General Settings
Toggle Enable invoices from South Australia Water to On
In the email subject (required) field, paste the exact subject from a genuine SA Water bill email you received
Include punctuation, spaces and any reference numbers as they appear
Select Save
Forward a SA Water bill email to Invoice Automate
Once enabled, forward SA Water bill emails so the system can extract invoice details.
Open the SA Water bill email in your mail application
Verify the subject matches what you entered in General Settings
Forward the email to your agency’s Invoice Automate inbox address
Wait a short moment, then check Invoice Automate for the new invoice
Tip: Forward the original supplier email, not a screenshot or a download of the email body. If the bill arrives with a PDF invoice attached, forwarding the original email usually produces the most reliable results.
What’s next?
Learn how to edit invoice fields in the invoice details panel, save updates by section, and interpret and resolve the red error message tags shown on invoices in Invoices with issues.