Summary
Learn how to create and label key copies for a property in Key Automate, including where copied keys appear and how to update their labels.
This article covers:
About managing key copies
Use Manage Key Copies to duplicate an existing key for a property, label who the copy is for, and keep an audit trail. Copied keys are automatically checked in and appear in the virtual key cabinet, ready for booking.
Note: Before you begin, ensure that Bricks + Agent is enabled to access Key Automate unless you are accessing Key Automate through your supported PM software.
Add a key copy
To create one or more copies for a property.
In Key Automate > Select Manage Keys (key icon on the left)
Click Manage Key Copies to open the side modal
In Search Property Address, enter and select the correct property
In Original Key, choose the key you want to copy
In Copy Name, choose who the copy is for
Default options vary by integration. Common options include Office use, Master, and Tenant
Review Copy ID. The code is automatically generated and cannot be edited
Click Add Key Copy. The copy is added to the list in the modal
(Optional) In the Copy Name column, use the dropdown to change the label for that copy
Tip: To add multiple copies of the same original key, repeat the steps above before saving.
Click Save
A green confirmation banner appears, confirming that the key(s) have been copied.
Close the Manage Key Copies modal to return to the Manage Keys list. New copies display at the top
View copied keys in the key cabinet
After saving, copied keys are checked in and appear in your virtual key cabinet, so they can be booked and tracked like any other key.
Relabel a key copy
Relabel a copy when its purpose or holder changes.
Go to: Manage Keys
Locate the copied key in the list
In the Copy Name column, open the dropdown and select the correct label
Note: Relabelling updates only the label. The Copy ID and audit history remain unchanged.
The copied key is available in the key cabinet, with checked in status and is ready to be booked.
About copied key details in the virtual key cabinet
When you open a copied key in the virtual key cabinet and view key details, the overview tab includes two copy‑specific fields that identify the relationship to the source key.
Select the Key cabinet (key icon)
Select a key to open Key Details
Copy name shows the label you selected when creating the copy, for example, Office use, Master, or Tenant
Original key shows the ID of the source key that was copied
These fields do not appear on keys that originate from your property management software sync.