If there is a problem with the invoice document or the job the trade has done you can send back the invoice to the trade for further review.
STEP 1: Under the 'Invoice Review' section, click on the job you wish to review the invoice and click on the 'Reject' button. You will then be prompted to change the payer, if not, you just need to provide a 'Rejection Reason.'
STEP 2: Once done, click 'Save' and the job will then send back to the trade for them to resubmit and re-attend to.
STEP 3: Once done, click 'Submit' then this job will mark as invoice pending and send back to the trade and the job will remain 'Open.'