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How to Add a User
Updated over 2 weeks ago

Only users with Office Manager roles will be able to see the Users tab. If you do not have this access level, please speak to someone in your Office that does have this access level.

STEP 1: Once you have logged in click on the Users tab.


STEP 2: Then click on the green 'New User' button at the top right.

From here you must enter the 'User Details' of the new user you wish to add.


Office Location: If your Office has more than one location saved with Inspection Manager and this new user works from this location, you can select it from the drop-down. If you need a location added, please contact our Support Team.


Password: Our password requirements follow industry standard requirements. Your password should contain at least 8 characters, one number, one upper case letter, and one symbol. Anything less than this and you will not be able to save the user.

Next, you will need to select some options in 'Role & Devices'.

Access Level: You can choose between Property Manager which only sees Inspections, Properties, Layout Templates, and Support tabs, or Office Manager which sees all tabs of the CMS.


Mobile App: If this user will be conducting inspections, then this option will need to be 'YES', otherwise you can just create a CMS access user only by choosing 'NO'. If you are unable to add a user with mobile access because your plan does not have space for another mobile user, please contact our Support Team.

Once you're done, just click on the green 'Save' button.

Should you have any issues, please contact our Support Team by starting a Chat or emailing helpdesk@inspectionmanager.com.au

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