Summary
Learn how to add, edit and review comments in an inspection report after a routine inspection has been completed.
This article covers:
About inspection report comments
Inspection report comments help explain the condition of an item or area. Comments can be added or edited during a review of a completed inspection report before the inspection is closed.
When a report is edited, comments can appear against areas such as the entrance hall, lounge, kitchen, and other areas included in the report layout. The report editor also includes condition selections, inspector comments, tenant agreement options and media references, depending on the report layout.
Add or edit a comment
Use the comment fields to add or update wording before finalising the report.
Select Inspections from the left-hand menu
Locate the completed routine inspection
Select the action menu to the right of View Report
Select Edit
Move to the relevant report page or area
Locate the item or area that needs a comment
Select the comment field
Enter or update the comment text
Select Done when you have finished reviewing the report
Changes made while editing the report are saved automatically.
Tip: Use clear, factual wording so owners, tenants, and internal reviewers can easily understand the final report.
Add multiple comments to the same item or area
You can add multiple comments to the same item or area. This is useful when separate observations need to be listed individually in the final report.
Select the comment field for the relevant item or area
Enter the first comment
To move to the next row within the same comment, press Enter or Return
To add a separate new comment for the same item or area, press Shift + Enter or Shift + Return
Alternatively, select the blue + icon to add another comment
Repeat these steps until all required comments have been added
Review numbered comments in the report
Once you select Done and view the report, comments are automatically numbered for easy reference with owners, tenants, or team members.
Select Done at the top of the report
Review the report in view mode
Check that each comment appears in the correct area
Confirm that multiple comments are numbered correctly
Return to Edit if any comments need to be changed