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Key Automate - Release Notes 2025

Updated over a week ago

Your Day Just Got Easier!

Discover your new upgrades that were built to save you time and stress. Find out how they help you - Let's dive in.


🔑 Clearer Key Control, Less Chasing Around

How this update helps you:

Staying on top of key bookings shouldn’t mean digging through disorganised lists or chasing missing keys. With new booking views and real-time issue alerts, you can quickly see what’s due, what’s late, and what needs action, all in one place!

What's new in Key Automate:

Smarter Key Management with New Booking Views

Managing keys just got easier! Key Automate now features enhanced booking visibility with clearly defined sections for Current, Overdue, and Upcoming key bookings, so you’ll always know where your keys stand. View, edit, or delete any future or overdue booking right from the new interface. Plus, helpful info banners highlight key booking statuses, while added pagination keeps things tidy when viewing long booking histories. Whether you're following up on a missing key or prepping for an upcoming inspection, this upgrade gives you full control at a glance.

QR Code Upgrades: Instantly Flag Keys with Issues

Managing keys just became even more proactive. With our latest Key Issue Alert upgrade, you can now flag a key with issues directly during QR code scanning in Key Automate. Whether you're checking keys in or out, or scanning for status, you can instantly report problems with a simple tap. Once flagged, keys are clearly labelled with a “KEY ISSUE” badge and the issue description follows the key wherever it’s viewed: in detail drawers, quick pop-ups, and booking flows. And when the issue is resolved? One click to clear the alert. It’s seamless, secure, and keeps your key records crystal clear.


🚀 Coming Soon: AI Detection for Still Images!

We’re making inspections even smarter! Soon, you’ll be able to tap on still images to instantly detect assets and auto-generate smart comments, saving you time and making basic inspections faster and easier than ever.

🔥 Stay tuned! Inspection Manager’s AI power is about to cover even more!


Release Notes Key Automate | March 2025

✨ Seamless Key Booking with Job Scheduling

Trades can now book keys while scheduling jobs when the ‘Please collect keys from office’ option is selected. This update streamlines key management through the tracking dashboard and trade portal, ensuring smooth scheduling and collection. If keys are unavailable, users receive prompts to adjust the schedule or proceed without a booking, preventing disruptions.

Real-time updates keep trades and property managers informed, while automatic key status tracking enhances transparency. If a key is missing or flagged, trades can proceed without it, reducing delays. This improvement optimises key handling and job scheduling, making the process more efficient.

✨ Enhanced Key QR Code Scan Drawer Alignment

The "Key QR code scan successful" drawer now ensures proper visual and functional alignment when scanning a valid QR code for keys marked as Checked out, Overdue, or Missing.

This update enhances usability, ensuring users can confidently scan and view key statuses without display issues, further improving the overall Key Automate system efficiency.


Release Notes Key Automate | December 2024

✨ Auto-Synced Key Borrowing Reasons from Inspection Manager

Key Automate now streamlines key borrowing management by automatically syncing and populating booking reasons directly from the Property Manager.

Borrowing reasons like “Ingoing Inspection,” “Routine Inspection,” or “Outgoing Inspection” are seamlessly displayed based on the inspection type, saving time and improving clarity.

If syncing fails, the system defaults to “Other” with a helpful note: "Synced from Inspection Manager." This update ensures effortless tracking and better coordination, making your key management process smarter and more efficient.

✨ Automated Booking Creation for Inspections

Streamline your inspection and key management workflow with our new Automated Booking Creation Integration. Now, every inspection created in CMS/OneApp can seamlessly sync with KeyAutomate (KA) to automatically generate a corresponding booking.

This real-time integration includes borrower details, inspection type-specific reasons, and calculated check-in/check-out dates, ensuring efficiency and accuracy. With customisable options to enable or disable bookings per inspection, you maintain full control while enjoying a smarter, more streamlined booking process. Simplify operations and focus on what matters most with this cutting-edge integration.

✨ Key Management Enhancements: Add Key Labels

Key Automate now allows you to create and manage Key Labels for streamlined key organisation. Property Managers can generate key copies linked to original keys and assign custom labels like "Master," "Tenant," or agency-specific names. These labels can be added, edited, and deleted in the "Settings" section, offering full control over your key organisation.

Key details, including labels, are reflected across the system in the Virtual Key Cabinet, Quick View pop-up, Key Details Drawer, and Check-in/Check-out drawers. This update enhances visibility, simplifies workflows, and ensures efficient key handling, making your daily operations smoother and more effective.

✨ Automatic Removal of Expired Bookings

Key Automate now ensures expired bookings no longer appear in the "Booked Date(s)" section or search results, improving your key management efficiency. Once a booking's check-in date has passed and the key remains unchecked, the system automatically removes it, keeping your workflow focused on current and future bookings.

This enhancement applies to both the Key Detail drawer and search/filter functions, allowing you to view only active or upcoming bookings. By eliminating outdated entries, this feature streamlines your key management tasks and reduces unnecessary distractions.

✨ Alphabetic-Numeric Key Sorting in Virtual Key Cabinet

The Virtual Key Cabinet in Key Automate has been improved to make the key organisation more logical and user-friendly. Keys are now automatically sorted in Alphabetic-Numeric order, with those starting with letters displayed first in alphabetical order, followed by keys starting with numbers in ascending numerical order.

This update ensures a smoother search and retrieval experience, helping you quickly find the keys you need.


Release Notes Key Automate | November 2024

✨ Enhanced Key Activity Timeline and Email Notifications

Key Automate now features a dedicated Activity Timeline for each key, logging all actions in detail for easy reference. Property managers will receive real-time email notifications whenever key bookings are updated or cancelled. This streamlined communication ensures smooth tracking and transparency for all key-related transactions.

✨ Custom Key Borrower Management in Key Automate

Key Automate introduces a new feature that allows Property Managers to independently add, edit, and delete custom key borrowers directly within the app. These borrowers can seamlessly borrow and return keys like synced users. The new "Manage Key Borrowers" tab provides an intuitive interface to manage and filter custom borrowers, streamlining the key lending process. Custom borrowers will be marked with an "External" user role and will not be synced with the Trust system, ensuring flexibility and control over key management operations.


If you would like to know more about these features and gain an advantage, reach out to us.

Stay tuned for our next update.

More features will be rolling out to help you control the chaos.

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