Your Day Just Got Easier!
Discover your new upgrades that were built to save you time and stress. Find out how they help you - Let's dive in.
How this update helps you:
Get more done with less effort, your inspections just got smarter.
New Features:
AI For Still Images: Use AI to easily generate comments on your standard Ingoing and Outgoing inspections.
Ingoing Comparison View: Instantly view ingoing data side-by-side during outgoing inspections to save time and reduce disputes.
Load Last Inspection Data Anytime: Add previous media, comments and conditions at any point during an inspection.
Sync Photo Comments: Automatically or manually sync photo comments to reports to eliminate double entry and boost accuracy.
Share Photos Instantly from App: Send inspection media directly from your device for fast, clear communication on-site.
360 Camera Inspections Enhancements:
Let AI process your 360 images in the background so you can keep moving.
Add multiple 360 images to a single area.
Other Enhancements Include:
Measure distances within inspection photos using the in-app measuring tool
Add or update tenancy details directly from your phone
Control asset visibility or enable by inspection type
Update office branding, contact info, logo and report colours
Toggle Property Manager details on or off in virtual tours
Keep background audio playing during inspections
New Features
New Features
Smart AI Comments for Still Images in Ingoing & Outgoing Inspections
Let AI do the heavy lifting while you inspect. Our new still-image analysis scans photos you capture in Standard Ingoing and Outgoing Inspections and drafts clear, editable comments for each area or item so you can move faster with fewer taps.
Keep working while analysis runs in the background. Review, tweak or delete AI-generated comments from the app or website.
View and Compare Ingoing Inspection Data During Outgoings
Make outgoing inspections faster and more informed with our new Ingoing Comparison feature on the App. Property Managers can now toggle on ingoing data during an outgoing inspection to instantly view historical comments, conditions and media from the last ingoing report right alongside the current inspection.
Whether you're reviewing room photos, tenant-submitted notes or comparing condition codes, everything is at your fingertips in real time. Plus, easily compare newly taken photos with previous ones using the side-by-side media viewer to spot changes or potential damage quickly. Designed to save time and reduce disputes, this smart comparison tool gives you the context you need, when you need it.
Load Last Inspection Data Anytime, Even After You Start
You can now load Last Inspection Data (LID) while you’re mid-inspection whenever you need the information! This powerful update means you no longer need to start over just to use LID, simply tap the LID icon and choose the inspection you want to copy from. Select the data you need: media, comments, conditions and it will merge seamlessly with your current report.
Inspection Manager now gives you more flexibility in your Branded Reports
Take control of your brand and office details with our enhanced self-service settings. Office Managers can now update their own office addresses, phone and fax numbers, contacts, logos and colour themes right from the new Account Settings tab. Easily manage multiple office locations, add custom branding with colour pickers and logo uploads and see these updates automatically reflected in your inspection reports.
Let AI work in the background during 360 Inspections
Capture, click, and keep moving—our new background AI analysis for 360 inspections helps you stay efficient without waiting around. Now, when you take a 360 image and have AI detection toggled on for comments, assets, or sensitive spots, the app lets you decide: wait for results or move to the next area.
AI continues analysing in the background, and you’ll get real-time status updates and toast alerts when areas are ready for review. With queue management, offline pause/resume handling, and smart step-by-step wizard customisation, inspections are smoother, faster, and more flexible than ever.
Control Asset Visibility by Office with New Asset Toggle Settings
Take full control over asset visibility across inspections and reports with the new office-level “Assets Feature Toggle” setting in Inspection Manager. You can now enable or disable asset tracking or configure by inspection type.
Turn off assets entirely, or fine-tune visibility for tenant copies, reports, or inspection flows. When disabled, asset tabs and data will be hidden across the website and App, removing validation errors and simplifying workflows for agencies not using assets.
Apply Photo Comments to Reports
Stay in control while saving time! With the latest inspection enhancement in Inspection Manager App and Website, you can now automatically or manually sync photo comments to the related Item or Area comment fields, no more duplicating notes or missing context in your reports.
Want more control? Use the CMS settings to toggle between manual prompts or full automation. It’s designed to fit your workflow, keep your reports clear, and ensure nothing gets lost in the process.
Share Inspection Photos from the App with Ease
Need to share inspection photos while you’re still on-site? Now you can.
The new “Share Photos” option in the Inspection Manager App lets you quickly select and send images or videos captured during inspections directly via email, SMS, or other apps.
Perfect for keeping owners, tenants, or trades informed without leaving the app. Available across Ingoing, Outgoing, and Routine inspections, this update streamlines communication and saves time.
Measure Distances on-the-go with the new In-app Tool
Capture more than just images, capture clarity. The new Measuring Tool in the Inspection Manager app allows property managers to measure distances directly from the camera screen during inspections.
Whether you’re logging maintenance needs or reviewing assets, tap the + button to mark points and view instant measurements. Add multiple measurements on a single image, then step back and take a photo for clear, professional reporting.
Improvements
Improvements
Enhanced Control for Last Inspection Data Sync Settings across integrations
You can now customise how data is copied across inspections with improved LID sync settings. Whether it’s an ingoing, outgoing or routine inspection, new dropdown options let you choose the source of data, giving you greater flexibility and consistency across all integrations. These settings are visible upfront and come with helpful tooltips, so you know exactly what’s being applied.
Capture the Full Picture with Multi-Image 360 Inspections
Give every corner the spotlight. You can now add up to six 360° images per Area during inspections perfect for larger spaces like hallways or exteriors. With this update in the Inspection Manager App, you’ll be able to view and switch between all captured 360s throughout the inspection flow, blur sensitive spots manually, and even tag maintenance issues and assets on any image. AI analysis will run on your selected primary image, while the others enhance visual context for owners, trades, and virtual tours.
Add and Update Tenancy info from the App
Say goodbye to delays during tenant induction. With the latest App update, you can now add or edit tenancy details like lease dates and rent amounts on the spot when sending a Paperless Handover.
Need to enter a new tenant? No problem. Everything syncs straight to the website. It’s quick, simple and keeps your workflow moving right from your phone.
Optional Property Manager Details in Virtual Tours
You can now choose whether to show or hide Property Manager details on the Virtual Tour welcome screen. A new toggle under 'Settings > Account Settings > Add-Ons' gives you full control, perfect for offices that prefer a cleaner viewer experience or need to limit contact visibility. The setting is enabled by default but can easily be switched off. Whether you want to personalise the tour or keep it concise, this update puts the decision in your hands.
Keep the Music Playing while you Inspect
Say goodbye to interruptions! Property Managers can now listen to their favourite music, podcasts, or background audio like YouTube while capturing photos during inspections using the App.
This enhancement ensures audio continues seamlessly over the shutter sound, only pausing when recording videos. Designed with your on-the-go workflow in mind, this improvement keeps you in the zone during even the longest ingoing inspections.
🚀 Inspection Manager: Elevate Your Inspections with Enhanced Efficiency
How this update helps you:
The revamped Inspection Manager platform features a fresh, intuitive design with simplified navigation and improved readability.
New tools include:
A dedicated "Pets" section on the app.
Easier media access.
The ability to send Tenant Action Reports from the app.
Other enhancements include accurate PropertyMe role syncing, clearer Palace report labels, and better control over inspection cover pages.
Intuitive New Look: Inspection Manager Website Revamp
Experience a seamless, modern workflow with the revamped Inspection Manager Website interface! The updated design introduces an intuitive dashboard layout, shifting all navigation tabs to the left for effortless access. Discover a streamlined workflow as the "Proptech Labs" logo now conveniently drops down to reveal quick links to "Bricks + Agent" and "Key Automate" and the "Users" tab has been strategically relocated under the "Settings" menu. This uniformed, user-friendly interface ensures a consistency with other Proptech Labs solutions, with unchanged core functionalities.
Pet Awareness Made Easy: New "Pets" Section in Inspection Manager App
Ensure safety and clarity during inspections with our brand-new dedicated "Pets" section within the Inspection Manager App. Quickly identify if pets are present at a property and instantly recognise if any are marked as dangerous, thanks to a clear, colour-coded paw icon. This feature lets you effortlessly toggle pet presence, flag dangerous animals and manage pet details, including descriptions and images all synced seamlessly between the CMS and App. Stay informed and inspection-ready with up-to-date pet information at your fingertips.
Effortless Inspection Media Access
Simplify your inspection workflow with the new "View Media" feature, now available directly from the dropdown menu for all completed and closed inspections. Replacing the previous "Download Media" option, "View Media" opens a dedicated browser tab displaying all related photos and videos, allowing you instant visual access. You can easily download the entire collection in a single ZIP file or apply filters to focus on specific areas, downloading just the media you need. Interact effortlessly with individual items—click to maximise, browse between photos and videos, and use the handy download icon for individual file retrieval. Streamline your media handling with this intuitive update, putting essential inspection details at your fingertips.
Send Tenant Action Reports from the App
Boost your inspection efficiency with the new ability to send Tenant Action Reports directly from the Inspection Manager App. After selecting a completed inspection from the "Inspections" tab, simply tap the "Send Tenant Action Report" button to effortlessly email detailed reports to your tenants. The system automatically checks for completed tenant actions and available email templates, ensuring accuracy. Immediate confirmation banners inform you of successful report transmission, while intuitive alerts clearly communicate any issues, such as missing tenant actions. Enjoy streamlined communication and seamless reporting, right from the palm of your hand.
Accurate Sync with PropertyMe: Enhanced Role Assignment
Optimise your inspection management with improved syncing capabilities between Inspection Manager and PropertyMe. Now, Property Managers assigned to properties and inspections in PropertyMe are more accurately reflected within Inspection Manager. This improvement ensures the correct individuals are designated as Inspectors and Property Managers, aligning organisational roles precisely.
Clearly Labelled Inspection Reports in Palace
Keep your records precise and organised with improved inspection report labelling for Palace Integrations. Inspection reports are now automatically titled to reflect their specific type — Ingoing, Outgoing, or Routine — making it easier than ever to identify and manage reports.
Customisable Cover Page Display Options
We’ve introduced a new set of toggle switches that give you full control over the information displayed on the cover page of your inspection reports. Easily enable or disable Property Manager, Tenant, and Agency details to tailor the cover page to your specific requirements. This feature allows for complete customisation to suit your professional needs.
Enhanced Readability for Inspection Comments
Enjoy improved clarity with the latest update to the comment box in the Inspection Manager Application on OneApp. The updated design increases the font size for better readability and adjusts the background colour to a lighter shade, significantly reducing eye strain during inspections. Quickly and comfortably enter or view inspection comments, enhancing your overall inspection experience.
Simplified Navigation for Inspection Screens
Navigate inspections effortlessly with the latest enhancements to the "Perform Inspection" screen in the Inspection Manager Application. Now, when you expand a new area, the previously viewed section automatically minimises, keeping your workspace tidy and eliminating unnecessary scrolling. Focus clearly on one inspection area at a time, ensuring a more organised and efficient inspection experience.
💡 Speed Up Inspections and Simplify Tracking
How this update helps you:
You get faster inspections and better visibility with less manual work. Quicker and more flexible management of inspections is simple with smarter cloning, real-time syncing, and enhanced layouts.
Why it matters:
You can now ensure accurate reporting, lease management, and streamlined maintenance tracking without the hassle of delays or repetitive tasks.
What's new in Inspection Manager:
Smarter Cloning for Faster Inspections
Smarter Cloning for Faster Inspections
Re-entering the same details over and over slows you down. Now, you can copy comments and conditions instantly, saving time and effort. Use “Add New Area and Clone Data” to pre-fill details in a new space or “Clone Data to Existing Area” to duplicate info where you need it.
Enhanced Inspection Layout Editor for Better Visibility & Management
Enhanced Inspection Layout Editor for Better Visibility & Management
Keeping track of inspection details shouldn't be a guessing game. Now, you can see the number of comments and photos for each area and item at a glance, making inspections easier to manage. Plus, a clearer bin icon improves visibility for smoother navigation.
Faster Inspection Syncing in App
Faster Inspection Syncing in App
With so much on your plate, waiting for inspections to sync shouldn’t slow you down. Even with over 1000 media files, syncing is now faster than ever, so reports are ready in the CMS without delays. Real-time progress updates keep you in control, helping you move on to the next task without the wait.
Seamless Last Inspection Data for 360 Inspections
Seamless Last Inspection Data for 360 Inspections
With so many inspections to manage, re-entering the same details is the last thing you need. Now, Last Inspection Data makes 360 inspections easier by letting you copy comments, conditions, and media from previous reports. Less duplication, more accuracy, and a smoother workflow.
Edit Property Layout Directly in 360 Inspections
Edit Property Layout Directly in 360 Inspections
Updating property layouts during a 360 inspection used to mean stopping mid-task and navigating through multiple steps. Now, with the new Edit Layout function, you can make changes on the spot—add, rename, reorder, or delete areas and items directly from the inspection screen. Stay organised, keep inspections accurate, and move through your workflow without interruptions.
Effortless Lease Management in Tenant Induction
Effortless Lease Management in Tenant Induction
Keeping lease details up to date shouldn’t slow you down. Now, you can edit rent, lease start, and lease end dates right from the first page of tenant induction—no extra steps needed. If no end date is entered, the system defaults to ‘Periodical,’ making lease management simpler and more efficient.
Smart Maintenance Reporting – Attach Job Details with Ease
Smart Maintenance Reporting – Attach Job Details with Ease
Managing maintenance during inspections can feel like double handling—adding details in one place, then repeating them elsewhere. Now, you can attach job descriptions and photos directly to inspection reports with a single checkbox. Your selections can be be saved for future requests with the "Remember my choice for future Maintenance Requests" option, reducing repetitive entries and making reports more accurate and efficient. Less back and forth, more streamlined maintenance tracking.
Simplified Maintenance Tracking for Inspections
Simplified Maintenance Tracking for Inspections
Digging through old records to find past maintenance issues can slow down inspections and cause important details to slip through the cracks. The new "View Maintenance" button keeps everything in one place with two clear tabs—Current Maintenance for ongoing issues and Past Maintenance for requests from the last completed inspection.
See ongoing requests, past maintenance history, and linked images in one place. No more manual tracking or back-and-forth searching—just a clear, organised view that makes inspections faster and more efficient.
Release Notes (Inspection Manager) | January 2025
✨AI-Powered Report Summaries and Comparisons for Enhanced Inspection Insights
Effortlessly summarise and compare inspection reports marked as Completed, Closed, or In Tenant Review status with our new AI-powered feature. This tool empowers Property Managers to generate AI summaries at the click of a button. Diveinto key insights on utilities, conditions, and maintenance requests, and interact directly with summaries using a built-in text box for questions. Property Managers can also use the Compare Report option to generate an AI generated comparison between the currently viewed report and any past Completed or Closed status reports. Features like audio playback and copy options make the information even more accessible and user-friendly.
✨Pet Management in CMS: Setting the Stage for Future Enhancements
Introducing Pet Management, a user-friendly feature now available within the CMS, designed to streamline how property managers track pet details at their properties. This enhancement allows you to easily view, add, edit, or delete pet information within the new "Pets" section of the property profile, providing a foundation for seamless integration with upcoming app updates.
Features include:
The ability to flag pets as dangerous, preparing for in-app warnings in the future.
Support for uploading up to 10 pet images for detailed profiles.
A 500-character text box for comprehensive pet descriptions.
All updates made in the CMS ensure property pet information is ready to sync with the app when its functionality launches in the near future. Start organising pet details now, with more exciting capabilities arriving soon!
✨ Inspection Alerts: Informative Communication Across CMS and APP
Enhance property inspections with the Inspection Alerts feature, seamlessly syncing between the Inspection Manager CMS and App. Add alert notes in the CMS, mark them as "Alert Inspector" and they’ll notify inspectors in App when starting inspections. Inspectors can view, edit or clear alerts directly in the app, with changes reflected back in the CMS. Designed for all inspection types, this feature ensures critical property details are always accessible and actionable.
✨ Streamlined Photo Management in APP
Simplify your inspection process with the ability to rearrange and reassign photos directly in the App. Easily organise photo sequences or reassign them to different Areas or Items for accurate documentation. Accessible within the "Basic Inspection" flow, this intuitive feature lets you tap the three-dot icon to rearrange or reassign photos effortlessly—ensuring inspections are well-documented and neatly organised.
✨ Swift Deletions with Swipe in App
Streamline your inspection workflow with the new swipe-to-delete feature for Areas and Items in App. Reviving functionality from the old IM app, this feature enables quick and easy removal with a simple swipe. Areas or items with attached comments or photos trigger a warning for confirmation, while those without are deleted instantly. Enjoy a faster, more efficient way to manage inspections with this intuitive update.
Release Notes (Inspection Manager) | December 2024
✨ Empower Your 360 Inspections with Flexible AI Detection and Offline Support
Customise your 360 Inspections like never before! Our latest enhancement introduces the flexibility to enable or disable AI detection for key components—comments & conditions, sensitive spots, assets and pathways—providing you with seamless control over your workflow. Whether working online or offline, you can switch effortlessly between AI-powered workflows and manual steps, ensuring a tailored inspection process that adapts to your needs. Updates to AI detection settings apply instantly to your next 360 image, giving you greater control and precision.
With the new Offline Mode, you can confidently manage inspections even without an internet connection. Toggling Offline Mode automatically disables AI detection, activating manual workflows for uninterrupted functionality in any environment. This enhancement ensures that whether you're capturing images in areas with limited connectivity or opting for manual precision, your inspection process remains streamlined, efficient, and fully customisable.
✨ Revamped Camera and Syncing Experience in the New Inspection Manager App
Enjoy a smoother, more efficient experience with our latest updates to the New Inspection Manager app. We've overhauled the camera system to include wide-angle zoom-out capabilities for all compatible iOS and most Android devices, delivering enhanced flexibility for capturing the perfect shot. The photo-taking process is now faster and more fluid, ensuring every click feels seamless.
Additionally, we've significantly improved the syncing process for inspections. Syncing is now faster, and persistent issues with failed syncs have been resolved, allowing you to focus on inspections without interruptions. This update ensures a streamlined workflow and a better overall experience.
Release Notes (Inspection Manager) | November 2024
✨Enhancing Virtual Tours: Precision, Privacy, and Personalisation
Experience the next level of virtual property inspections with our latest improvements to Virtual Tours. Property managers can now add inspection comments with pinpointed screenshots for precise documentation. New privacy tools provide options to blur sensitive information directly in the CMS and app, ensuring secure, compliant reports. Virtual tours are now editable with customisable pathways, giving users full control over tour flow and navigation. The “Share Virtual Tour” feature allows instant email sharing with activity tracking, enhancing engagement. And for a professional finish, brand logos can now be displayed on each tour, reflecting your brand with every view.
✨Expanded Video Functionality for Inspections
Bring a new level of detail to your property inspections with our expanded video functionality. The Inspection Manager App now supports video capture for both ingoing and outgoing inspections, allowing users to attach one 30-second video to each item and one 3-minute video to each area. Additionally, a new 10-minute Property Overview video option provides a comprehensive visual record for any inspection type. Overview videos are accessible in reports, or with a QR code on PDF copy for easy viewing by tenants and administrators, offering an unmatched level of accuracy and engagement.
✨Extend Paperless Ingoing Timer Options
Say goodbye to last-minute stress with the new "Extend Paperless Timer" feature, designed to simplify deadline management for property inspections. Users can now quickly extend ingoing inspection deadlines by 1, 2, or 3 days with a simple dropdown menu, available right next to the "In Tenant Review" status. This streamlined approach keeps you in control, ensuring inspections are completed on time and with ease.
✨Flexible Maintenance Request Display in Inspection Manager Reports
Gain greater control over your Inspection Manager reports with the new "Maintenance Requests" toggle for Bricks + Agent integrated accounts. This feature lets you decide when to display maintenance requests within your reports, adding a new level of flexibility to your inspection documentation. Tailor each report to your needs and streamline maintenance visibility, all with a simple toggle.
