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Manage email signatures

Learn how to create and manage email signatures in Inspection Manager to keep your emails consistent and on-brand.

Summary

Learn how to create and manage email signatures in Inspection Manager to keep your emails consistent and on-brand.

This article covers:


About email signatures

Email signatures let you add consistent contact and branding information to emails created in Inspection Manager. You can build signatures using a template layout, merge fields, and uploaded elements such as logos.


Create an email signature

Use the Signatures screen to view and create signatures.

  • Go to: Settings

  • Select Signatures

  • Select Add New

Start by selecting how the signature should look, then continue through the setup wizard.

  • Select a signature template layout (for example, logo left with text right, logo above text, text above logo)

  • Select Next

  • Select how many lines of text you want in your signature

  • Select Next

Tip: Choose the number of lines based on the information you need to display, such as name, role, phone, and office address.

After you choose a layout and number of lines, configure the signature settings before editing the content.

  • Enter a template name

  • Select the Font (Font Family)

  • Select the Line Spacing

  • (Optional) Select Make this our default signature template

Note: Setting a default signature template helps standardise outgoing emails for the office.

Use the editor to customise the signature content and branding. The editor area includes options for merge fields and reusable assets.

  • Click in the signature editor where you want to add content

  • Add contact and office details using Mail Merge fields (for example, inspector name, mobile, email, office details)

  • Reuse existing assets from Currently Stored Elements (for example, previously uploaded logos)

  • To add new images, use Upload elements and select Choose file, or drag and drop an image

  • Apply brand colours using Your Colour Palette

Tip: Use merge fields for staff details so the signature updates automatically where the system stores contact values.

Preview the signature

Preview helps you confirm spacing and alignment before saving.

  • Select Preview Signature

  • Review the signature in the pop-up window

  • Close the pop-up window when finished

Change the signature layout (Change Layout)

Use Change Layout to restart the layout selection process. This action does not keep unsaved layout changes.

  • Select Change Layout

  • In the Layout Change window, review the message stating that changes will not be saved

  • Select one of the following:

    • Cancel to stay in the editor

    • OK to return to the signature template selector screen and restart the layout selection process

Note: Selecting OK returns you to the template selector and restarts the process.

Save and confirm the signature

Save your signature so it's available for use.

  • Select Save

  • Return to Settings > Signatures and confirm the signature appears in the list

  • If needed, set the office default signature using Change default office signature


Manage existing signatures (edit, delete, and defaults)

This section helps users keep signatures consistent, up to date, and easy to maintain across the office.

  • To edit a signature - Open Settings > Signatures, select the signature from the list, update the content in the editor, then select Save

  • To delete a signature - In the Signatures list, use the delete option on the signature tile (where available), then confirm the deletion

  • To update the default office signature - Select Change default office signature, choose the signature you want to set as the default, then save your changes

Tip: Keep one approved “gold standard” office signature and update it when branding or contact details change to reduce inconsistencies.

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