Summary
Learn how to manually sync Palace data in Inspection Manager and review the results of the latest sync.
This article covers:
About Palace sync settings
The Palace sync area in Inspection Manager lets you manually sync Palace data and review the outcome of recent syncs.
Before using the Palace sync settings, your Palace and Inspection Manager integration must be active.
Note: If the Palace option is not available in Inspection Manager, contact your manager, administrator, or the Inspection Manager support team to confirm that your integration has been set up.
Manually sync Palace data
Use the manual sync option when you need to bring Palace data into Inspection Manager before the next automatic sync runs.
Log in to Inspection Manager
From the left-side menu, click Palace
In the Manual Palace Sync section, click Sync now
Wait for the sync to complete
Review the sync status and property results
Tip: The sync details panel shows the last sync date and time, whether auto sync is on, and the sync frequency.
Review Palace sync results
After running a manual sync, review the sync results to confirm which properties were matched and which properties need attention.
The Palace sync page displays the latest sync summary, including:
Date
Time
Properties Synced
Properties With Issues
Type
Status
View
In the Palace sync page, review the Last 1 Sync table
Check the Status column to confirm whether the sync was successful
Click View to review more details for a sync
You can also review grouped property results, such as:
Successfully matched properties
New Palace properties
Existing Inspection Manager properties
Property manager conflicts
Invalid data
Exceeded plan limit
Excluded properties
In each property result section, click View list to review the affected properties
Resolve any issues shown before relying on the affected properties in Inspection Manager
Note: Properties with unresolved issues may not appear in Inspection Manager until those issues are fixed.