To initiate your TAI Activation you must first fill in the form by clicking the 'TAI Request Form' button below 👇
Our team will then receive this request, check your Office, and see what is required to be done next.
📍 In order for TAI to be activated, a couple of things must be done beforehand. Not adding SPF records will cause problems down the line with emails either not being sent to or received by the tenant.
Emails enabled
SPF records added
1. Emails Enabled
Emails must be enabled within your Office Settings. Without this, you will not be able to email any inspection from Inspection Manager. To check this, login to the CMS and click on Settings, then scroll down to Email Settings and make sure that they are enabled.
2. SPF Records Added
SPF records will also need to be added to your domain records. The reason for this is so that any emails that are sent from Inspection Manager, will not be flagged as Spam/Junk.
If the SPF records are not added, there is a high chance that your Tenants will not receive their Paperless Ingoing. Your IT can assist with this.
Once these steps have been completed, our support team will be in contact to inform you that the TAI feature has been activated for your Office!