Proptech Labs

Learn how to add a new tenancy to an existing property in Inspection Manager.

Add a tenancy to a property

Learn how to request an integration between Inspection Manager and your property management or trust accounting software.

Add an Inspection Manager integration

Learn how to archive an existing tenancy in Inspection Manager to preserve inspection history and lease records.

Archive an existing tenancy

Learn how to bulk reassign properties from one property manager to another in Inspection Manager.

Bulk reassign properties to a different property manager

Learn how to download and install the Proptech Labs Property Manager app from the Apple App Store.

Download the Proptech Labs Property Manager app

Learn how to email a tenant a copy of a routine or outgoing inspection report from Inspection Manager.

Email an inspection report to a tenant

Learn how to start using Inspection Manager with the fastest training options.

Get started with Inspection Manager training

Learn how to merge duplicate properties in MRI Inspection Manager to keep your property list clean and avoid working in the wrong record.

Manage duplicate properties by merging and unmerging profiles

Learn how to find a property in the Inspection Manager CMS and locate the inspection alert note section.

Manage inspection alerts

Learn how to view and add pet information for a property in the Inspection Manager CMS.

Manage pet details in the CMS

Learn how to diagnose and fix common Property Tree integration issues so your properties and inspections sync reliably with Inspection Manager.

Manage Property Tree integration sync issues in Inspection Manager

Learn how to diagnose the most common PropertyMe integration issues and get your properties and inspections syncing correctly in Inspection Manager.

Manage PropertyMe integration sync issues in Inspection Manager

Learn how to turn the AI summary and comparison feature on or off in Inspection Manager so your inspection reports include (or exclude) AI-generated summary content.

Manage the AI summary and comparison feature

Learn how to troubleshoot common syncing issues between Inspection Manager and the Proptech Labs Property Inspection app.

Manage inspection sync issues

Learn how to reset your Proptech Labs Inspection Manager app password if you cannot sign in or have forgotten your password.

Reset the Proptech Labs Inspection Manager app password

Learn how to sign in to the Proptech Labs Property Manager app using your account email address and password.

Sign in to the Proptech Labs Property Manager app

Learn how to sign out of the Proptech Labs Property Manager app from the More menu.

Sign out of the Proptech Labs Property Manager app

Learn how to troubleshoot common login issues in the Proptech Labs Property Manager app, including incorrect email addresses, password errors, and account access problems.

Troubleshoot login issues in the Proptech Labs Property Manager app

Learn how each Inspection Manager status works, what triggers status changes, and what you should do next.

Understand inspection statuses

Learn how to update the Proptech Labs Property Manager app on iOS or Android so you can access the latest features, security fixes, and performance improvements.

Update the Proptech Labs Property Manager app

Learn how to apply an existing layout template to a property in Inspection Manager to quickly reuse a standard set of areas and items.

Use a layout template on an existing property

Learn how to generate an AI summary of an inspection report or compare a report against a previous inspection.

Use AI to summarise or compare an inspection report

Learn how to add comments to inspection photos on the website and automatically apply them to the related Area or Item notes.

Use auto-apply photo comments for areas and items via the CMS

Learn how to apply last inspection data (LID) to an inspection that was created by an integration, so you can reuse conditions, comments, and media (photos) from a previous closed…

Use last inspection data (LID) for an integration-created inspection

Getting Started Guide - Inspection Manager

[IM] Support & Guides

Your answers to frequently asked questions regarding AI Services

AI Services - Frequently Asked Questions

✨ Getting Started with Inspection Manager

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Conversations and tickets in {topic}

Conversations and tickets in {topic} // {subtopic}

Volume, creators and topics for your company.

Insights

Top creators

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.

Reading along with you

English

url(https://downloads.intercomcdn.com/i/o/570869/7606f294316acc9dafaf6188/136cf59570f3a39b2cf5d1bbf346dc7d.png)